At Crescentent Store, we understand that getting your professional-grade tools quickly and reliably is just as important as the quality of the products themselves. That’s why we’ve designed a delivery system that combines speed, reliability, and flexibility to meet the needs of our global community of tradespeople, mechanics, and serious DIY enthusiasts.
Our Promise: Whether you’re a construction professional needing durable equipment by next week or a home DIYer planning your weekend project, we’ll get your tools to you with the care and efficiency your work demands.
Shipping Options
We offer two shipping methods to suit different needs and budgets:
| Shipping Method | Carrier | Delivery Time | Cost | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 business days after dispatch | $12.95 | Professionals who need their tools faster |
| Free Shipping | EMS | 15-25 business days after dispatch | Free on orders over $50 | DIYers planning ahead for projects |
Order Processing
We take pride in our efficient order processing:
- Processing Time: 1-2 business days (excluding weekends and holidays)
- Dispatch Notification: You’ll receive an email with tracking information when your order ships
- Inventory Status: All items listed as “In Stock” will ship within our standard processing time
Pro Tip: For time-sensitive projects, consider placing your order early in the week to avoid weekend processing delays.
International Shipping
As a global tool provider serving professionals worldwide (excluding some remote areas in Asia and other regions), we’ve streamlined our international shipping process:
- All necessary customs documentation is included
- Duties and taxes may apply depending on your country’s regulations
- Tracking is available for all shipments
Note: Delivery times may vary slightly during peak seasons or due to circumstances beyond our control such as customs delays or extreme weather conditions.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with:
- Your unique tracking number
- Direct links to carrier tracking pages
- Estimated delivery date
For any delivery questions, our customer service team at [email protected] is ready to assist.
Returns & Exchanges
If you need to return any item, you have 15 days from the delivery date to initiate the process. Please see our Returns Policy for full details.
Tool Tip: When unpacking your delivery, inspect all tools immediately and contact us within 48 hours if there are any shipping-related damages.
Why Professionals Choose Crescentent Store Delivery
- Reliability: Trusted carriers with proven track records
- Transparency: Clear timelines and tracking from dispatch to delivery
- Flexibility: Options to balance speed and cost
- Global Reach: Serving tool users across continents
At Crescentent Store, we don’t just deliver tools – we deliver the confidence to tackle any project. Place your order today and experience the difference professional-grade tools can make.
Need help with your order? Contact our team at [email protected] or call us at
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